Welcome to the FixAgora FAQ page! 

FixAgora is an online marketplace that connects clients with trusted service providers for construction, renovation, repair, and maintenance needs.

Clients search for services or providers, view profiles, compare ratings, and book professionals based on availability and location.

Currently, FixAgora operates in Romania, with plans to expand internationally. Check your location during sign-up to confirm availability.

Use the search bar to find services by type, location, and provider. Select a time slot, confirm your booking, and you're all set!

Yes! Visit the “Manage Bookings” page to modify or cancel your appointment. Be sure to review our cancellation policy.

Once your booking is confirmed, use the FixAgora messaging feature to chat with your provider.

Payments are processed securely through FixAgora via credit/debit card or other available payment methods.

FixAgora includes all costs in the booking price. Late cancellations or reschedules may incur additional charges as per the policy.

Your payment will be processed upon booking confirmation.

Providers undergo a thorough verification process, including identity checks, qualifications review, and ratings from previous clients.

Absolutely! After the service is completed, you’ll receive an email prompting you to rate and review the provider.

Contact our support team within 48 hours of the service to address your concerns. We’ll work to resolve the issue promptly.

Refunds depend on the cancellation policy or service quality assessment. Refer to the Terms of Service for details.

You can reach us via:

• Live Chat (bottom-right corner of the page)
• Email: support@fixagora.com
• Phone: +40726276923