Your Privacy Matters at FixAgora

What Data We Collect

• Personal Information: Name, email address, phone number, billing and service addresses.
• Account Details: Login credentials and profile preferences.
• Booking Information: Services requested, scheduled times, and payment details.
• Usage Data: Browser type, IP address, device information, and platform usage patterns.

How We Use Your Data

• To provide and improve our services.
• To facilitate bookings and communicate with clients and providers.
• To process payments securely.
• To send notifications about bookings, updates, or promotions (only with your consent).
• To comply with legal obligations.

Your Rights Under GDPR

You have the right to:

• Access Your Data: Request a copy of the personal data we hold about you.
• Rectify Inaccurate Data: Update or correct your information.
• Request Deletion: Ask us to delete your data unless required for legal purposes.
• Restrict Processing: Limit how we use your data in certain circumstances.
• Data Portability: Receive your data in a portable format.
• Object to Processing: Decline certain uses of your data, such as direct marketing.

How We Protect Your Data

• Encryption for all data during transmission and storage.
• Regular security audits and updates.
• Strict access controls for sensitive information.
• Secure payment processing with PCI-DSS compliance.

Sharing Your Data

We may share your data with:

• Service providers you book through FixAgora.
• Third-party tools necessary for payment processing or platform optimization.
• Authorities, if required by law.
  We never sell or rent your personal data.

Cookies and Tracking

FixAgora uses cookies to enhance your browsing experience. These cookies help us understand platform usage and improve functionality. You can manage your cookie preferences in your browser settings.